Customer care
Frequently asked questions
Catalog preview status · Updated August 12, 2026
Is the store accepting online orders?
Not yet. The current assortment is a prelaunch catalog preview showing the intended shopping experience. Payment, inventory, fulfillment, and final pricing must be connected before orders are accepted.
Are the products and prices final?
No. Products, descriptions, and pricing shown in the preview are illustrative until merchandise, supplier terms, availability, and fulfillment details are confirmed.
Can I ask about a product now?
Yes. Add items to the preview cart and choose “Request availability,” or email skystayventures@gmail.com. A product inquiry is not an order or reservation.
When will shipping and returns information be available?
Shipping regions, rates, delivery estimates, return windows, and refund procedures will be published before checkout is activated. See the shipping and returns notice for current status.
Do you work with brands and suppliers?
Sky Stay Ventures LLC welcomes conversations about relevant product, supplier, wholesale, and brand opportunities. Visit For Brands for the information that helps us evaluate a potential fit.
What should a supplier include?
Please share a company website, product catalog or line sheet, category, wholesale pricing or minimums where appropriate, regions served, fulfillment capabilities, compliance information, and a primary contact.
Can I request launch updates?
Yes. Use the email link on the homepage to request updates. An automated mailing list, customer accounts, and order history are not enabled in this preview.